General User FAQs
What is The Nod?
The Nod is a digital platform that connects users to Black-owned businesses, local events, and community groups while promoting economic empowerment within the Black community.
Is it free to join The Nod?
Yes, using The Nod is completely free for all users.
How do I sign up on The Nod?
Download The Nod app, select “Sign Up,” and complete the registration using your email or phone number.
Do I need to verify my account?
Verification may be required for certain features, but basic access does not require verification.
What can I do as a user on The Nod?
Users can discover businesses, post in CARE, join Groups, attend events, browse Radar, and engage with the community.
What is the CARE feature?
CARE is a community feed where users share posts, tips, promotions, or personal messages with other users.
Can I post on CARE?
Yes, all verified users can post messages, updates, or images in CARE.
What is the Radar feature?
Radar shows businesses, events, and Groups near your location to help you discover local opportunities.
How do I find local businesses on The Nod?
Use the Radar feature or search function to find verified local businesses based on your preferences or location.
How can I attend events on The Nod?
Browse the Events section and register or RSVP for any event listed.
Do I need to pay for events?
Some events are free, while others may require payment or registration. Details are listed in each event description.
How do I join a Group?
Go to the Groups section, explore available Groups, and tap “Join” on any Group of interest.
Can I leave a Group anytime?
Yes, you can leave a Group at any time by going to the Group page and selecting “Leave Group.”
What is the Nodworth Wallet?
The Nodworth Wallet displays your earnings from activities such as referrals, selling, or participation in affiliate programs.
Can I buy products or services on The Nod?
Yes, you can browse and purchase products or services from businesses listed in the Marketplace section.
Can I become a Vanguard or an Affiliate?
Yes, users can apply to become a Vanguard or join the affiliate program to earn commissions.
How do I become a Vanguard?
Apply through the Vanguard application process available in the app or on The Nod website.
Can I refer friends to The Nod?
Yes, The Nod may offer referral programs where you can invite friends and earn rewards.
How do I report a post, event, or user?
Use the “Report” option on any post, event, or profile, or contact support.
Why was my CARE post removed?
Posts may be removed if they violate The Nod’s Community Guidelines or Terms of Use.
Can I chat with other users or businesses?
Yes, you can send messages using the in-app chat feature.
How do I edit my profile?
Go to your profile, tap “Edit Profile,” and update your name, photo, bio, and other details.
Can I delete my account?
Yes, account deletion requests can be made via the app settings or by contacting support.
Will my location be visible to others?
Only general location-based data is used to show local results via Radar; personal addresses are not publicly displayed.
Do I need to be a business owner to use The Nod?
No, The Nod is open to both regular users and business owners.
How can I get updates on new features?
Enable push notifications in the app settings to receive updates on new features and events.
What should I do if I forget my password?
Use the “Forgot Password” option on the login screen to reset your password via email.
